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Thousands of patients’ records move to digital platform

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The platform will help cope with the increased demand for mental health services

Records of around 53,000 patients will move to digital platform designed to improve NHS efficiencies.

Greater Manchester Mental Health NHS Foundation Trust (GMMH ) has signed a £10miillion, eight-year contract to enhance its electronic patient record provision (EPR)

It will use Civica’s Health & Care EPR cloud product suite, which comprises Cito, Paris and Civica Prescribing, and will allow staff to consolidate all patient data and workflow capabilities.

The integrated digital platform for mental health services will help meet the rising demand for mental health services locally, and support the Trust’s remote working agenda, which has accelerated during COVID-19.

The trust provides inpatient and community-based mental health care to around 53,000 service users in Bolton, Manchester, Salford and Trafford.

It will use the technology to support mental health patients from first contact through to assessment care plans, management of beds for in-patient wards and prescriptions administration.

A new digital portal will give healthcare workers a holistic view of information while working remotely

The trust aims to move further towards being a paper free organisation with a digital platform that can capture, store and share clinical information safely and securely.

The platform can expand to meet rising demand as the user base grows. It will be fully managed by Civica in its UK-based data centres.

Grace Birch, associate director of information management and technology, Greater Manchester Mental Health NHS Trust said: “Over the past year, we’ve seen increased demand for our services as the UK’s mental health demands becomes ever more acute.

“This, combined with the availability of new technologies, saw us review our existing digital capabilities. Continuing our Civica partnership will enable us to improve care pathways and future-proof the Trust.”

Steve Brain of Civica added: “Our integrated EPR software platform will support the provision of seamless care pathways, with improved access to information capture and sharing and ultimately assisting with the Trust’s digital transformation and patient care for the future.”

Tees, Esk & Wear Valleys Foundation Trust previously adopted the electronic platform.

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