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Cognitant charity partnership will help millions take control of their health



Arthritis charity Versus Arthritis has partnered with Cognitant Group to provide millions of people with arthritis and musculoskeletal (MSK) conditions better access to information, advice and tools.

Through Cognitant’s patient empowerment platform, Healthinote, the new partnership will enable people to manage their condition at home with information based on the latest evidence.

A comprehensive selection of Versus Arthritis’ resources, which includes health information, support services and exercise videos, are now accessible through the Healthinote platform and will enable clinicians to seamlessly prescribe the content to their patients.

Healthinote supports over 29 million patients in the UK and can provide resources in multiple formats and languages, making it accessible to more patients and supporting them to play an active role in their treatment.

The platform is integrated with more than 3,000 GP practices, enabling GPs to offer a digital prescription from a patient’s first appointment.

Dr Alice Wood, GP and Clinical Director, Cognitant, said:

“GPs are the main healthcare contact for people living with arthritis.

“In the UK there are 10 million people living with arthritis, and 20 million living with musculoskeletal (MSK) conditions.

“Each year one in five adults will consult their GP for a MSK condition, accounting for one in seven GP consultations, so it’s vital to have tools that help to manage this demand, and relieve the pressure on overstretched GPs.”

With the addition of Versus Arthritis content, GPs can now provide people with MSK conditions with safe and reliable resources about their condition.

Digital health information prescriptions can relieve pressure on GPs by reducing repeat appointments and increasing the value of each clinical interaction.

Healthinote is integrated with the eConsult digital triage and bookings system, so patients will be able to access relevant resources ahead of their initial GP appointment too, improving the quality of consultations and personalising their experience of care.

The partnership will provide support not only to those first contacting their GP about their condition, but also for patients awaiting surgery.

There are currently over 790,000 people waiting for trauma and orthopaedic treatment, including  joint replacement surgery.

More than 90 per cent of hip and knee replacements are for people with osteoarthritis.

Dr Wood continued:

“With digital prescriptions, GPs can be assured they are offering patients the fullest range of effective interventions to choose from”.

Zoe Chivers, Director of Services and Influencing at Versus Arthritis, said:

“Living with arthritis is not just about “having a few aches and pains.

“For some, it can have a profound and far-reaching impact on life.

“Offering a wider range of treatment options for people living with arthritis will help reduce the pressures on the NHS in the long run.

“We’re excited that, through this partnership with Cognitant, we can increase access to Versus Arthritis’ services and make a big difference to people’s lives, especially those waiting for surgery.”

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