Prosper AI has today announced US$5 million in seed funding to accelerate its voice AI platform, which builds specialised AI agents for healthcare’s most critical front and back-office workflows.
The round was led by Emergence Capital, the first backers of Salesforce, Veeva, and Doximity, with participation from Y Combinator, CRV, and Company Ventures.
Prosper AI builds AI voice agents that speak like humans, connect directly into practice management software, and handle tasks from patient scheduling and billing to insurance benefit verification and prior authorisations.
Unlike generic voice AI tools, Prosper’s agents are healthcare-specialised, with deep EHR integrations and battle-tested blueprints for both patient-facing and back-office workflows.
They can skip IVR menus, wait on hold with insurers, extract information in minutes, and transfer calls to staff when necessary.
Cofounder Xavier de Gracia said: “Our mission is to unlock universal access to care by empowering healthcare organisations to achieve unprecedented efficiency with AI Agents.”
At Synergy Healthcare Associates, a leading multispecialty group, Prosper automates over 50 per cent of front desk calls, from scheduling to waitlist management, with expansion underway into benefits and claims.
Nathan Woelfel is COO at Synergy Healthcare Associates.
He said: “Prosper has redefined how our call centre runs by simplifying intricate processes, shortening patient wait times and boosting efficiency, all the while sounding very human.
“The team’s ability to deliver at speed, and customise to our needs has been incredible.”
Prosper AI serves a wide range of healthcare organisations, including health systems, billing companies, healthtech vendors, insurers and pharma hubs.
With Prosper AI, these organisations gain a single partner for battle-tested AI voice agents built for healthcare front and back office use cases alongside a flexible voice platform that can be tailored to any custom need.
Every deployed agent is adapted to the workflows, SOPs, and integrations of the client.
Every deployment is customised to each organisation’s specific workflows, standard operating procedures, and existing technology stack, ensuring seamless integration and immediate value.
Jake Saper, General Partner at Emergence Capital, said: ““Xavier and Josep have achieved remarkable enterprise traction by building battle-tested AI voice agents specifically for healthcare’s complex requirements.
“They’re creating the most sophisticated voice AI platform to make quality healthcare accessible and affordable at scale”.
Looking ahead, Prosper plans to extend beyond voice into a broader AI workforce for healthcare, with AI Agents already being trained to read faxes, connect to APIs, and take actions directly in EHR systems.
