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Advatech Healthcare: Clearing the road to good health

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Advatech Healthcare CEO and founder Samit Biswas with one of his Care Safe Mobility vehicles

Over 20 years ago in India, shortly after Samit Biswas got married, his uncle-in-law had a stroke. The stroke was serious and medical attention was urgently needed – but the emergency team did not arrive quickly enough to save his life.

Biswas was greatly saddened by the sudden loss of his family member, and troubled that anyone could miss out on such vital care because of a lack of reliable medical infrastructure.

From that day, he vowed to dedicate his time to developing systems to prevent this from happening again.

“Healthcare is a basic right,” he told Health Tech World, “people should get it on time when they need it. We have to use technology in such a way that offers better patient outcomes.”

Biswas now heads Advatech Healthcare, a primary healthcare service and technology company devoted to providing reliable access to care around the clock.

Samit Biswas is the founder and CEO of Advatech Healthcare

Its roots are in India, where as a start-up in 2010 it saw huge success as the country’s first medical tourism company, and went on to provide a world-class ambulance booking service.

In 2012, Biswas learned of the British government’s Global Entrepreneurship Programme – which encourages innovation rich companies to scale and grow from a UK headquarters.

So he took Advatech Healthcare to London where he was given tailored support, and went on to expand his offering to meet the needs of the UK market.

After a transition period, the company gained connections with the NHS and the private healthcare sector to supply Care Safe Mobility non-emergency medical transport for patients and medical staff.

Care Safe Mobility

Care Safe Mobility, formerly known as Hippo Mobility, is a technology-driven, end-to-end medical transportation service provider for disabled, elderly and non-emergency patients.

It also offers transport for healthcare staff to and from medical facilities, and can be booked to carry pathology samples and documents.

The 24/7 service is privately pre-booked and pre-paid. The drivers are all DBS checked and trained in first aid, CPR and disease-specific patient transportation.

Each vehicle is fully equipped for wheelchair or stretcher access, and contains first aid medical equipment such as oxygen and an artificial external defibrillator.

One of the fleet of Care Safe Mobility non-emergency vehicles

But what makes Care Safe Mobility stand apart from the competition is its use of soon to be adopted custom technology to add to passengers’ comfort and safety, Biswas explained.

All vehicles will be fitted with cameras inside and outside to livestream and record the entire ride, and passengers will be offered a smartwatch to monitor their vital signs during the journey.

The cameras and the wearable are to linked with patented technology that alerts the driver and carers through an app if anything out of the ordinary takes place.

And this means that “you as an authority or as a service provider, you know your client has been taken safely”, said Biswas, who has 26 years’ experience in the healthcare sector.

Care Safe Mobility is neither a taxi service nor and ambulance service as it offers benefits which counter either description.

The vehicles are cleaner than taxis as they are disinfected every ride and given a deep clean every six weeks.

They are driven by medically trained staff and only travel to and from medical facilities. Passengers can be assisted from their home and into the destination.

And unlike an NHS ambulance service they are non-emergency and pre-booked.

Biswas has contracts with several NHS bodies to provide reliable transport for discharged patients and cut costs for the tax payer.

“If you’re discharging a patient, it means they’re medically fit,” he said. “And if they’re medically fit, why do you need an ambulance to send them back? What you need is a proper vehicle with trained manpower.”

Care Safe Mobility is an ISO 9001, 27001 certified company and it is regulated by Care Quality Commission (CQC), which regulates the healthcare services in the UK.

Prices begin at just £35 per ride for a wheelchair accessible vehicle or from £350 for a private ambulance.


As part of its healthcare delivery service, Advatech Healthcare plans to soon offer passengers of Care Safe Mobility vehicles, the use of a custom wearable, named WatchRx.

The remote patient monitoring device automatically collects patients’ vital signs, and triggers a smart alert for caregivers if action is needed.

Among the measurements it takes are oxygen saturation, body temperature, breathing pattern and heart rate, and publishes them on a smartphone app.

“We have a benchmark – so if it goes beyond that, alerts are created,” Biswas explained. “The driver gets an alert in the mobile app to say the patient is not behaving properly. They can pull over the vehicle in a safe location and try to manage it.”

Jayanthi Narasimhan designed WatchRx as a way to ensure that her elderly mother was taking her medication on time while she was away from India.

Biswas saw the opportunity to make use of the wearable in his patient transport service and Narasimhan gave him exclusive rights to use the technology in the market.


Biswas is planning to make use of a variety of technology in the future, and has several projects in the pipelines.

The company is building an internet link to allow patients to both see and speak to their carers or family members and vice versa through the mobile app.

“Particularly people with autism or dementia, sometimes they get panicked if there are small delays or small changes,” he said.

“How do we mitigate that? This is going to work as a digital safeguarding technology and as a reassurance.”

After that the company is planning on an AI to prevent someone falling sick during transport.

“So that will be the highest level of technology we’ll use,” Biswas said.

He hopes that the new technology being developed will have benefits further afield, such as in care homes to protect vulnerable residents and help them to manage their medication.

And the team is also working on a post-operative healing management application, and a medical tourism and IVF marketplace web portal.

“We always try to build a technology that will not only safeguard the patient and will offer a better patient outcome but also help to save taxpayers money or NHS money.”

To find out more visit www.advatechhealth.com and https://caresafemobility.com

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