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Trust partners with Better to continue digital journey



An NHS Trust is continuing to move away from paper-based systems towards a central EPR model through appointing new delivery partners.

North Cumbria Integrated Care NHS Foundation Trust (NCIC) has appointed Better, alongside CGI as the implementation partner, to provide e-prescribing and allergy monitoring across its acute and community hospitals.

The agreement marks the next step in the trust’s digitalisation, intended to improve the delivery of hospital and community health services to more than half a million people. 

The Better Meds solution is built on an openEHR platform which will allow for integration between existing and future systems, supporting the trust on its digital transformation journey. This will include the immediate integration into NCIC’s existing decision-support systems, as well as its pharmacy and omnicell automated dispensing cabinets. 

“One of the most important components of our transformation, as an organisation and wider healthcare system, will be how well we embrace the challenge of digital,” says Michael Smillie, executive director of finance and digital at North Cumbria Integrated Care NHS Foundation Trust.

Digital health plays a pivotal role in improving how care is delivered, empowering both communities and professionals through better digital services and information. We believe that ePMA is a crucial element of this and a priority for us in terms of our quality and safety agenda. We are excited for the benefits it will bring for our patients and staff.”

Better and CGI were awarded the contract to deliver the Better Meds solution and Better Allergies Portal following a successful open procurement process alongside many other NHS acute and mental health trusts. This cross-trust collaboration recognises the future need and ability to enable medications interoperability in order that digital prescriptions may be shared across multiple care settings.

Matthew Cox, managing director of Better for the UK and Ireland, says: “We are proud to be chosen by NCIC as their ePMA provider. Digitising the current prescribing process not only benefits NCIC in the short term it also allows NCIC access to the data through open standards for future projects.

“Better Meds is designed for usability and safe prescribing for the patients. We are excited to get Better Meds in the hands of clinicians and pharmacists. With our strategic ecosystem partnerships with other leading technology suppliers, such as Omnicell, we can ensure that our technology solutions are truly revolutionary for our clients.”

Donna Kelly, senior vice president for South and Midlands at CGI in the UK, adds: “We are delighted to be working with NCIC on the implementation of their ePMA solution, helping them share data more effectively and improve patient care across its hospitals.

“We are proud to be part of NCIC’s digital transformation journey and look forward to working with them closely on this step towards digital health services.”

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