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Tech firm boosts connectivity in Scotland care homes

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Person Centred Software have introduced their new Mobile Care Monitoring system

A digital technology firm is boosting connectivity and collaboration within Scotland care homes through the use of its monitoring platform. 

Person Centred Software’s Mobile Care Monitoring system allows staff to digitally plan, record and monitor the care of residents in real-time.

The mobile digital care system is designed to reduce the time it would take to physically transcribe care notes as staff can record information at the point of care, while also mitigating the risk of errors through icon-driven tools.

NHS Highland has implemented a number of automated care functions throughout its 15 NHS-owned care homes.

Claire Cameron, programme manager for adult social care projects at NHS Highland, said: “I’m a big advocate of technology and believe it’s the blueprint for the future of care monitoring.

“We’re proud to be leading the way in the adoption of person-centred technology at NHS Highland and look forward to the next step in our journey of providing superior care to all those in the region, via innovative technologies.”

Person Centred Software’s technology, which is used in more than 2,000 care homes across the UK, has recently seen the implementation of eight new coronavirus-specific features to help protect the elderly and vulnerable. These included coronavirus reporting, staff coronavirus auditing, track and trace reporting, and its Relatives Gateway video link.

Handsale, which runs three Scottish homes in Renfrewshire, West Dunbartonshire and Ayrshire, has also benefited from using digital care technology during the pandemic.

Rishi Sodha, care director at Handsale, said: “Recently, we had to provide 600 pages of notes from someone who was with us for three weeks and who didn’t pass away from COVID-19. Can you imagine if that person was with us for three years and we were still paper-reliant?

“Homes are having to hand over hundreds and sometimes even thousands of physical pages within the 14 period of request from COPFS, but if they used technology that could store the data, then time wouldn’t be unnecessarily wasted on trying to find everything.

“This free time has allowed staff to care for residents instead of searching for documents, which is crucial at this moment in time.”

Additionally, Avondale Care Scotland, a family-run organisation providing 24-hour residential nursing care for young adults and the elderly in Falkirk and Lochore, Fife, has also utilised the technology.

Adrian Hendry, director at Avondale Care Scotland, added: “The transparency offered by the technology, particularly in the high-pressure care environments we currently find ourselves in, has paid dividends to all using it.

“The system has fostered excellent trust and respect for the staff providing the care, and collaboration and communication has greatly enhanced, despite people having to work remotely or self-isolate.”

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