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Patient flow technology firm expands its work with the NHS

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24 hour access to the number of beds available in a hospital is just one of TeleTracking's features

Patient flow technology firm TeleTracking is expanding its work within the NHS to help a number of Trusts deal with the healthcare debt brought on by the COVID-19 pandemic.

The firm has helped hospital patients get from admission to discharge in the most effective way, utilising its capacity and bed management technologies.

Its systems allow clinicians to see real-time data across the care setting, meaning they can make faster and more accurate decisions related to a patient’s care.

Through using TeleTracking professionals can see things like how many beds are available at a hospital, as well as which equipment is available.

It allows hospitals to move away from using manual systems to manage bed capacity, which would normally involve multiple phone calls, frequent meetings or physically going to a ward.

This leads to delays in A&E services, surgery cancellations and increased stress on staff, all of which ultimately means a patient waits longer to be discharged.

TeleTracking’s automation speeds up the admission process, with the same benefits able to be experienced when it comes to discharging a patient.

Neil Griffiths, managing director of the firm, said: “As demand for NHS services increases to address the backlog of care caused by COVID-19, both frontline staff and patients deserve a better way to manage beds and resources.

“Intuitive, scalable and data-backed solutions will transform patient flow and return time to caregivers to focus on their priority – caring for their patients.”

This extra stress on healthcare systems brought on by the pandemic is the main reason for the firm’s expansion in the NHS, having previously shown its ability to adapt at the start of the crisis.

With demand for healthcare rapidly rising once coronavirus broke out TeleTracking helped Trusts manage those with the virus by showing the location of COVID patients, the amount of PPE required and supporting their isolation statuses.

The firm currently manages around 4,000 acute care beds in the UK with a number of trusts improving patient flow through this.

An example that Health Tech World covered was The Royal Wolverhampton NHS Trust, which was able to improve care efficiency by using TeleTracking to access 24/7 live bed status.

Other patient flow software has also been used in the NHS, with a number of Trusts benefiting after technology provider ExtraMed was acquired by Alcidion Group.

Griffiths continued, saying: “As care delivery and capacity management becomes more complex, finding ways to coordinate patient care across care settings is one of the most important challenges facing the NHS.

“Since our foundation in 1991, we continue to learn from our work with over 1,100 hospitals, 40 of which are in the UK, on how to add efficiencies to every element of the patient flow process for improved patient care and workforce support.”

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