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LloydsPharmacy Clinical Homecare rolls out Careology to support oncology patients



LloydsPharmacy Clinical Homecare (LPCH) is to roll out Careology’s digital cancer care platform.

This will allow LPCH to better support patients living with cancer and allow the Oncology Nurse Specialist Team to support more people faster.

Nurses working for LPCH will be the first to use Careology as part of a system to triage patients, enabling nurses to promptly assess individuals and ascertain their specific requirements for enhanced support or urgent medical attention.

Commenting on the partnership, Natalie Bingham, Lead Cancer Nurse at LPCH, said:

“We know this will be an important tool for both our patients and staff.

“Patients can now make direct contact with oncology nurses who are able to assess their symptoms and offer advice instantly, helping nurses across LPCH prioritise patients needing urgent care to ensure faster escalations for any clinical interventions.

“It will also help alleviate patient anxieties between appointments and give them peace of mind, which is fundamental to supporting them throughout their cancer journey.”

The system means that patients across all LPCH sites nationwide will have direct access to a dedicated LPCH Oncology Nurses Specialist Team.

Consequently, patients will be less dependent on conventional hospital communication channels or be required to make physical visits to get immediate assessments or nursing guidance.

It is expected that this approach will lead to a reduction in the number of cancer patients needing to go to A&E and enable both clinicians and patients to better manage symptoms in their own community.

Until now, patients could only reach oncology nurse advisors by phone during working hours.

With Careology’s remote monitoring technology, LPCH can now provide this service 24/7 which will eliminate and free up clinical capacity.

The ongoing partnership with LPCH will see the Careology app go live in July 2023 and be provided to all oncology patients as a central element in their care.

The app will be embedded into the daily clinical pathways and processes across LPCH.

LPCH will also use Careology to gather patient data to help build a more comprehensive bank of resources for them to access via the app.

Paul Landau, CEO and Founder of Careology said:

“We’re excited to continue this special partnership with LPCH to bring a new level of care to people living with cancer and alleviate pressure on the cancer workforce.

“This new model of care helps patients feel better supported and connected to their oncology nurses not just during appointments but also when they’re at home.

“This is crucial to the wellbeing of patients and transforming traditional cancer care using technology.”

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