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Hospitals in Saudi Arabia to introduce patient safety software from RLDatix

A hospital cluster in Saudi Arabia has selected RLDatix to help reach government goals by 2030



A hospital in Saudi Arabia

Global provider of intelligent patient safety solutions RLDatix has been selected by the Eastern Health Cluster (EHC) in Saudi Arabia.

It will help to support the EHC in meeting patient safety and improvement initiatives across all 125 healthcare facilities.

It is the first of the 21 health clusters in the kingdom of Saudi Arabia (KSA) to use the cloud-based DatixCloudIQ (DCIQ) software to align with the government vision for 2030. DCIQ was selected for its proven ability to deliver an organisation-wide view of governance, risk and compliance. It was also selected for its ability to expand capabilities to include Enterprise Risk Manager which will enable the monitoring, prioritising and mitigation of risk.

King Fahad Specialist Hospital Dammam has been successfully using RLDatix software since 2014. The system will be updated and deployed across all facilities within the EHC starting with King Fahad Specialist Hospital. The DCIQ Capture toolkit will enable the collation and triage of data for incidents, claims, feedback and mortality reviews.

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The Datix Anywhere app will be used by staff to capture the details of key events via a mobile or tablet device. This will encourage user engagement, along with faster and more comprehensive reporting. The new solution will de-silo data and provide a unified system across all facilities, including 22 hospitals and 148 primary care locations. The DCIQ analysis and reporting tool will connect all facilities with highly adaptable reporting and real-time alerting. It will also support staff engagement and decision-making at a corporate level.

Dr Khalid Hamawi, vice president of clinical excellence in EHC, said: “Transforming healthcare has found poor safety culture to be a significant contributing factor to adverse outcomes. Ineffective leadership can contribute to adverse events in various ways, such as insufficient support for patient safety event reporting and lack of feedback. Utilizing an effective electronic reporting system like RLDatix will support our healthcare facilities to capture and process adverse events, providing information-rich data from safety events and near misses to inform learning and systems improvement.”

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