Fabric has acquired UCM Digital Health, adding about 400 payer and employer clients and one million covered lives, expanding its telehealth reach across all 50 US states.
The deal brings Fabric’s footprint to more than 75 health systems, 30,000 employers and over 100 million lives. Telehealth refers to remote care delivered by phone, video or secure messaging.
Fabric says UCM’s 400 customers will move to its platform and provider network, with “omnichannel” access before, during and after virtual care. Asynchronous visits — handled without a live call — aim to cut waits and clinician workload.
Through its network, Fabric says patients can receive a treatment plan for common conditions in five minutes, or see a behavioural health clinician within three days. The company reports reducing provider work time to 89 seconds for asynchronous cases and saving payers up to US$17 per member per month, while maintaining outcomes comparable to in-person care.
Aniq Rahman, chief executive and founder of Fabric, said: “For Fabric, it’s about making healthcare more accessible. We’ve already made meaningful progress in the payer and employer markets, and this acquisition allows us to deepen that impact. By bringing more payers and employers onto our platform, we’re creating a connected experience that streamlines workflows, reduces friction and costs, and ultimately drives better outcomes for members and our partners.”
Michael R. Bibighaus, founder and chief medical officer of UCM, said: “This is an exciting step for UCM, as it allows us to combine our expertise with Fabric’s unified platform and broaden the value we deliver to payers and employers. Together, we’re creating a more connected, seamless experience for the people we serve—improving access, driving down costs, and delivering better outcomes for members.”
