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Citadel deal to future-proof Welsh pathology services

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A £15.9m contract has been awarded to Citadel Health to provide new technology to NHS Wales; in a deal with will create the largest and most inclusive single laboratory information management system in the UK. 

The contract aims to bring together the management of end-to-end patient testing for every discipline across Wales.

It is hoped the investment will result in better care, faster and more targeted treatments, and improved health outcomes for patients.

Pathology underpins 95 per cent of all clinical pathways and 70 per cent of all diagnoses in Wales.

Amid pressure on testing services brought about by COVID-19 and the challenges of treating a growing and ageing population, often with multiple coexisting conditions, the need for a modern pathology network has never been greater.

Citadel’s Evolution vLab Laboratory Information Management System (LIMS) software will replace the current three separate systems.

Once live, the system will manage the more than 35 million test requests that are processed each year by 21 NHS Wales pathology labs, and support every hospital, clinic and GP nationwide.

Stephen Lynch, executive general manager at Citadel Health, said: “The Covid pandemic has placed unprecedented demands on clinical testing services worldwide, reinforcing the case for investment and transformation of digitally enabled healthcare systems to meet evolving needs.

“For clinicians and patients alike, getting test results as quickly and accurately as possible is essential to allow them to make timely decisions about treatments and ultimately provide the best possible outcomes.

“Our cutting-edge technology provides a unified pathology workflow to help people now, and into the future, as new tests and services are developed to meet growing demands. We’re proud to be working with NHS Wales – an organisation that is leading the way in digital transformation of healthcare in the UK – we are delighted to be working alongside them on this journey.”

The contract with NHS Wales is to supply the Evolution vLab software for seven years, with the option to extend for a further two years. This future-proofed system will begin to roll out in 2023.

Among the stated benefits of the system are cost savings and increased amount of time spent on patient care.

The NHS Wales LINC Programme Business Case revealed potential financial benefits equating to approximately £2.3 million per annum.

Citadel Health has provided public pathology networks for healthcare across Australia’s population of 25 million.

Citadel Health’s UK subsidiary, Wellbeing Software, has radiology and maternity software solutions installed in over 80 per cent of all NHS Trusts.


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