Switchboard Health acquisition of Conduce to scale AI care

By Published On: September 30, 2025Last Updated: December 19, 2025
Switchboard Health acquisition of Conduce to scale AI care

Switchboard Health announced the acquisition of Conduce Health to combine its referral platform with Conduce’s AI, matching patients to specialists more precisely.

Conduce, founded in 2023, builds AI tools for proactive, predictive and personalised multispeciality care. Its clinical decision support software, which gives clinicians evidence-based prompts, helps guide next steps, while predictive models flag disease risk and urgent needs.

Switchboard plans to integrate Conduce’s AI with its electronic medical record (EMR) linked referral and virtual care network to improve patient-specialist matching and care navigation. Key Conduce team members will join Switchboard.

“We founded Conduce to ensure patients receive personalised, multispeciality care the first time, every time,” said Najib Jai, MD, co-founder and chief executive of Conduce Health. “We’re excited to see Switchboard integrate Conduce’s technology into its referral and care navigation workflows to advance that mission and deliver high-value speciality care at scale.”

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