University Hospital Southampton NHS Foundation Trust (UHS) has successfully deployed Alcidion’s Miya Emergency across its largest site Southampton General Hospital, digitising emergency department processes, integrating disparate patient data and providing visibility of patient status and A&E activity.
UHS serves approximately 1.9 million people in Southampton and south Hampshire, whilst also providing specialist services to over 3.7 million people across central southern England and the Channel Islands.
As one of England’s largest acute teaching trusts, UHS employs around 13,000 staff.
UHS chose to implement Miya Emergency to deliver real time department wide visibility of patient movements, integration with key source systems and a clear clinical overview of patient acuity ad prioritisation, enriching the patient longitudinal record.
With the objective to digitise clinical documentation eliminating significant administrative burden.
The new solution is integrated with several existing clinical systems, building on the value of UHS’s existing infrastructure.
These integrations mean Miya Precision is now able to expose data from various hospital systems in a single interface, providing clinicians with a consolidated view of patient information without needing to log into and navigate between multiple applications.
Shortly after the launch, UHS teams had quickly transitioned to the new ways of working, creating more than 5000 digital documents a day.
This transition was possible as the clinical teams were able to co-design the digital forms to meet their needs, simplifying the transition from paper processes to digital forms.
The busy emergency department experienced peak activity in the first week of operations, managing more than 200 patients concurrently in the system.
Feedback from the clinical staff highlighted the importance of the access to information and visibility of patient movements that Miya Emergency provided in helping to manage these volumes.
Complementing Miya Emergency, UHS have access to operational views with Miya Command, which provides a data visualisation across the ED, allowing leadership and operational teams to quickly identify and address access blocks as they develop.
The go-live follows a similar deployment at neighbouring trust Hampshire Hospitals NHS Foundation Trust, who went live with Miya Emergency in 2024 at Andover War Memorial, Basingstoke & North Hampshire and Royal Hampshire County Hospitals.
Paul Deffley, Alcidion UK managing director said: ‘We are incredibly proud of the good work done by many people to provide the highest standard of care at UHS.
“The A&E is often one of the most scrutinised parts of the hospital and we applaud them for a seamless transition to digital with Miya Emergency.
“It is especially exciting to see multiple trusts in the same ICS successfully running on Miya Precision – this is how we really begin to unlock powerful value for patients across regions and support integrated, longitudinal care.”
