RISA Labs raises $3.5M to eliminate cancer treatment delays with AI-powered workflow automation

RISA Labs has raised a $3.5m funding round to help healthcare organisations eliminate one of the most persistent barriers to timely cancer care: prior authorisation delays.

RISA Labs has already proven that faster care is possible by dramatically reducing manual workflows and administrative burden.

The seed was led by Binny Bansal (Flipkart co-founder) with participation from Oncology Ventures, General Catalyst, z21 Ventures, ODD BIRD VC, and Ashish Gupta. The capital will accelerate deployments in the next 100 cancer centers across the country within the next two years.

Ben Freeberg is managing partner at Oncology Ventures.

He said: “Prior authorisations remain one of the least automated parts of our healthcare system.

“In oncology, the stakes are higher.

“70 per cent of cancer patients experience delays in care because of prior authorisation requirements.

“In 33 per cent of those cases, the delay is one month—a time window that can increase the risk of death by 13 per cent in certain cancer types.

“The current system isn’t just inefficient – it’s dangerous.”

RISA’s platform—Business Operating System as a Service (BOSS) – is not another automation bot or AI assistant.

It’s a full-stack orchestration engine built for the vertical complexity of healthcare.

Instead of relying on humans to push paperwork or brittle bots that break when systems change, BOSS decomposes complex workflows into micro-tasks, then delegates them to a network of intelligent agents—LLMs, digital twins, and reinforcement learners, extending across an institution’s entire software stack.

This allows BOSS to create a parallel digital workforce, operating on behalf of teams and alongside them. A 1,000-person institution can function like a 2,000-person one overnight, with digital agents making up half the workforce.

Kshitij Jaggi is co-founder and CEO of RISA Labs.

Jaggi said: “We’ve had Windows, we’ve had Linux, we’ve had Mac, each OS helped humans extract more from machines. But now, we’re drowning in software.

“There’s too much of it, and a shortage of skilled labor to operate it. Software that was supposed to get work done has become work itself.

“BOSS is an AI OS designed for the post-ChatGPT era : where work is no longer about learning tools, but simply expressing intent.”

BOSS reduced prior authorisation times from 30 minutes to under five.

In just a few months, it processed over $1 million in medications, freed up 80 percent of staff time, and cut administrative costs by 66 percent.